We strive to provide the best digital menu and POS solutions for our customers. If you are not
completely satisfied with your purchase, we offer a refund policy under the following terms:
1. Eligibility for Refunds
We offer refunds in the following cases:
- If you experience technical issues that prevent you from using our service, and our support team
is unable to resolve them within a reasonable timeframe.
- If you have been incorrectly charged due to billing errors.
- If you cancel a subscription within the first 7 days of your initial purchase and have not used
the service extensively.
2. Non-Refundable Cases
- After 7 days from the date of purchase.
- If the service has been used significantly.
- If the request is due to a change of mind or business decision.
- If the refund request is related to third-party integrations outside our control.
3. Subscription Cancellations
Users can cancel their subscription at any time via their account settings. Cancellations take
effect at the end of the current billing cycle, and no partial refunds will be issued.
4. Refund Process
To request a refund, follow these steps:
- Contact our support team at [email protected] with your order details and
the reason for the refund request.
- Our team will review your request and respond within 5-7 business days.
- If approved, the refund will be processed to your original payment method within 7-14 business
days.
5. Changes to This Policy
MenuKite.com reserves the right to modify this refund policy at any time. Changes will be
communicated through our website or via email.
For any questions regarding our refund policy, please contact us at [email protected].